Watching live internet video requires good equipment and a good internet
connection. The time to test your equipment and connection is not 10
minutes before your performer is scheduled to sing. For best success,
try the first set of tips listed here a day or two before the webcast.
Click here to try watching a live stream on YouTube.
Scroll down to a stream that is LIVE NOW and try watching for a few minutes.
Live on YouTube Doesn't Work
1. If you are using Wi-Fi or Cell
Phone service, relocate your device for better signal strength.
2. Once you have a full strength
signal, check the speed of your internet connection (bandwidth) using
fast.com. If your download speed is
500K - 1 Meg you should be able to receive audio, but video may be jerky.
If your speed is 1 - 2 Megs you should be able to receive audio and a lower
resolution video. If your speed is more than 2 Megs you should be able
to get high definition video and audio.
3. If you are unable to achieve acceptable download
speeds, discontinue all other programs you are running on your device and
test again. If that doesn't work, consider using a better
tablet, laptop or desktop. Consider using a better connection,
like a wired connection. Consider whether other users in your
household might be competing with you for bandwidth.
Live on YouTube Works but R12 Webcast Doesn't
1. Use a different browser. In
particular, older versions of Internet Explorer may not work with newer HD
video streams. Try downloading and installing Chrome, Firefox, or on
Apple, update Safari.
2. Try clearing your browser's cache.